For order placement, order status and general product questions:
1(800)752-3930 or
jbooke@oneworldlive.com

Web site comments:
webmaster@melaniegriffith.com

 

JANE BOOKE RETURN POLICY

Your satisfaction is important to us. If for any reason you are not completely satisfied with your purchase, you may return or exchange it within 14 days of receiving it.

Items returned cannot be worn or washed, and must be in their original condition with original tags still attached.

 
  To return or exchange your product to our online store:
  • Please fill out the Return Form [ PDF | TEXT ] on the item(s) you are returning. Be sure to include the completed form with your package along with your receipt.
  • Indicate whether you would like a charge credit or an exchange and fill out the appropriate information on the Return Form.
  • Allow 1-2 billing cycles for the credit to appear on your statement.
  • Do not send your package COD as it will not be accepted.
  • Shipping charges are non-refundable.
  • For an exchange order we pay the outgoing shipping cost if we've sent the wrong item or the item is defective.
  • All credits will be refunded to your original method of payment.

Returns and Exchanges must be sent to:

Jane Booke
236 S. McCadden Place
Los Angeles, CA 90004

For other inquiries call our toll free # 1(800)752-3930